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This is the Grades Store website
("Website") which is owned, operated and maintained by Integral
services company W.L.L., registered in Doha – Qatar.
The use of this Website is subject to the
following terms and conditions ("Terms and Conditions") which set out
the rules for how we run the Website and which you should read carefully. By
using this Website you acknowledge that you have read and you agree to be
legally bound by and comply with these Terms and Conditions.
We reserve the right to change the contents of
this Website, including these Terms and Conditions at any time without notice
by posting such changes on the Website. It is your responsibility to
familiarize yourself with the Terms and Conditions regularly to ensure that you
are aware of any changes. Your use of the Website after a change has been
posted will signify your acceptance of the modified Terms and Conditions.
· 1. COPYRIGHT
All Website design, text, graphics and the
selection and arrangement of them are the exclusive property of Grades.com.
All rights, save as expressly granted, are reserved.
· 2. TRADEMARKS
o 2.1 This Website contains registered and unregistered trade
marks belonging to Grades Store and other companies in the Grades Store group
of companies including without limitation GRADES STORE®, GRADES STORE KIDS®,
CONNECTED®, GRADES STORE DIRECT™ and GRADES STORE SCHOOL LINK™. The unregistered
trade marks include graphics, logos, words, phrases and icons contained on this
Website. No rights are granted in respect of any of the above trade marks. If
you are in doubt whether an item is a trade mark of Grades Store or a Grades
Store group company, please contact us for clarification at the address below.
o 2.2 All other product names, company names, marks, logos and
symbols referenced in the Website may be the trade marks of third parties.
· 3. PROHIBITION OF USE OF WEBSITE CONTENT
Please do not use the Website in any way that
may infringe the intellectual property rights contained in the Website. This
means that you may not adapt, reproduce, publish, upload, post, reutilise,
redistribute, re-transmit, broadcast, extract, alter or store all or any
of the contents of the Website including but not limited to any trademarks
or copyrighted material as referred to in paragraphs 1 and 2 above without
Grades Store's, express permission (although you may download and print out
pages from the Website for the sole purpose of viewing for your own personal
· 4. DISCLAMER OF CONTENT
o 4.1 Whilst we have taken all reasonable steps to ensure the
accuracy and completeness of the information on this Website it is provided on
an "as is" basis and we give no warranty and make no representation
regarding the accuracy or completeness of the content of this Website. Further,
no warranty is given that the Website shall be available on an uninterrupted
basis, and no liability can be accepted in respect of losses or damages arising
out of such unavailability.
o 4.2 Access to and use of this Website is at the user's own risk
and we do not warrant that the use of this Website or any material downloaded
from it will not cause damage to any property, including but not limited to
loss of data or computer virus infection. We accept no liability for viruses.
You are recommended to take all appropriate safeguards before downloading
information or images from the Website.
o 4.3 The information contained in the Website has not been
written to meet your individual requirements and it is your sole responsibility
to satisfy yourself prior to ordering any products from us that they are
suitable for your purposes. Orders will be subject to the Terms and Conditions
contained in section C, below.
o 4.4 Any advice given on this Website is for guidance purposes
only. Any such advice should not be relied upon or used as a substitute for
legal or other professional advice on your specific requirements.
o 4.5 We shall not be liable to you for any of the following
(whether or not we were advised of, or knew of, the possibility of such losses)
whether arising from any claim arising out of or in connection with the use of
the Website including without limitation under any tort including negligence,
for breach of contract, for misrepresentation (other than fraudulent
misrepresentation), intellectual property infringement, under any statute or
§ 4.5.1 any indirect, special or consequential losses;
§ 4.5.2 in respect of losses or damages arising out of changes
made to the content of this Website by unauthorized third parties;
§ 4.5.3 any loss of business, data, profits, revenue, goodwill,
use or anticipated savings; or
§ 4.5.4 loss or damage to your, or any third party's data or
· 5. EXCEPTION TO DISCLAIMER OF CONTENT
(PARAGRAPH 4) AND LIMITATIONS OF LIABILITY (PARAGRAPH 14)
o 5.1 We do not seek to exclude or limit our liability to you for:
§ 5.1.1 death or personal injury;
§ 5.1.2 fraud; or
§ 5.1.3 any terms implied under the Sale of Goods or the
Sale of Goods and Services , any liability arising under the Consumer
Protection Law (As per Qatar Law).
o 5.2 Nothing in these Terms and Conditions shall exclude or limit
our duties and liabilities under any applicable legislation or any conduct of
business rules which we are bound to comply with.
o 5.3 Except as expressly provided in these Terms and Conditions
we exclude all representations, conditions and warranties whether express or
implied (by statute or otherwise) to the fullest extent permitted by law.
· 6. LINKS TO THIRD PARTY WEBSITES
o 6.1 The use of third party websites is entirely at your own
risk. Links contained in the Website will lead to other websites not under our
control, and we accept no liability for the content of any linked site or any
link contained in a linked site. Links provided on the Website are provided to
you only as a convenience and the inclusion of any link does not imply
reliability and endorsement by us of the content of any third party's website.
o 6.2 These Terms and Conditions do not apply to any third party
website linked to the Website or any other Grades Store or Grades Store group
company websites. You should read the terms and conditions of those websites
before using them and direct any questions or comments about the linked
website's contents to the relevant website provider.
o 6.3 You are not entitled (nor will you assist others) to set up
links from your own websites to the Website (whether by hypertext linking, deep-linking,
framing, toggling or otherwise) without our prior written consent, which we may
grant or withhold at our absolute discretion.
c. Shopping on the website
The following Terms and Conditions apply to
how we supply any goods displayed for sale on our Website ("Goods")
which you purchase through our Website.
Nothing in these Terms and Conditions affects
your statutory rights.
· 7. PRINTING AND PRICING ERRORS
o 7.1 The placing of a product on our Website is an invitation to
accept offers for products and is not an offer to sell at the listed price nor
is it binding on us. We are under no obligation to accept your order (whether
or not the order has been confirmed and the credit card been charged).
o 7.2 In the event a product is listed at an incorrect price due
to a typographical error, we will notify you of the correct price by e-mail and
we will give you the choice of either purchasing the product at the correct
price or cancelling your order. If you confirm you want the product at the
corrected price we will deliver the product to you as per the delivery policy.
If payment has been charged for the purchase and you cancel your order we will,
on return of the Goods, immediately issue a refund.
· 8. PRICES, PAYMENT AND DELIVERY
o 8.1 Delivery charges are as set out in the check out process.
o 8.2 Payments must be made by credit card and we shall
not dispatch any Goods until we receive confirmation of payment.
o 8.3 Your payment will be processed by a Secure Connection at the
time you place your order on the relevant section of the Website.
o 8.4 Where Goods are to be supplied from stock, such supply is
subject to availability of stocks at the date of your order.
o 8.5 Delivery is restricted to Qatar. Notwithstanding paragraph
8.4, we aim to deliver Goods to Qatar mainland addresses within 10-12 working
days from dispatch (excluding weekends and public holidays).
We will inform you as soon as we can if we are unable to deliver the
Goods within 30 days of your order and you may agree an alternative delivery
period or you may cancel the order In no event shall we be liable for any
damages or penalty for any delay in delivery.
Delivery limits: any deliveries beyond the
accepted limits will be evaluated separately
o 8.6 Please ensure on delivery that the Goods are undamaged. If
they are damaged you need to notify us through email at email@example.com.
You should keep your delivery note and packaging.
o 8.7 Risk in the Goods passes to you when the Goods are signed
for at the delivery address stipulated in your order. Grades Store accepts no
responsibility for any damage or loss to the Goods after risk passes.
· 9. YOUR RIGHT TO CANCEL
o 9.1 You may cancel your order for Goods at any stage before the
Goods are dispatched and up to 14 calendar days after Goods are
delivered. To cancel your order under this paragraph 9.1, you must
notify us at our address in writing, (including e-mail, letter, fax or text
message) or by telephone and return the Goods to us within 14 days of this
notification, or prove evidence of. We will (at your option) exchange the
Goods or refund you the amount paid for the Goods provided that the Goods are
complete, unused, in 'as new' condition and with any accessories. We hold
the right to reduce the amount of money refunded should the goods returned show
evidence of use beyond the handling necessary to see whether the goods are as
· 10. EXCHANGE & REFUND POLICY
o 10.1 If the Goods are defective, incorrect or damaged on
delivery, please notify us as soon as you become aware of any problem and
return the Goods to us. On cancellation for whatever reason you must return to
us the Goods we have delivered to you.
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